Ultimate Digital Trust for Governing Service Assurance (Paperback)

Architect Measurable Trust across AI-Driven Digital Services Key Features ● Get a free one-month digital subscription to www.avaskillshelf.com ● Step-by-step playbooks aligning digital trust with ITIL COBIT and ISO frameworks. ● Practical blueprints to measure audit and continually strengthen service trust. ● Real-world examples showing how to assure AI-driven digital operations. Book Description Ultimate Digital Trust for Governing Service Assurance provides a practitioner-focused comprehensive governance and assurance architecture for embedding measurable trust into these technology ecosystems. The book integrates ITIL-aligned service management ISO standards (27001 20000-1 42001) AI governance principles risk management frameworks and cyber resilience controls into a unified operating model. It explains how to design traceable workflows implement control validation mechanisms establish continuous auditing pipelines and generate defensible trust metrics across AI-enabled and automated environments. Readers will learn how to structure governance layers map regulatory requirements to operational controls embed accountability into decision systems and operationalize maturity models that quantify trust performance across services and platforms. Designed for IT leaders service managers governance professionals AI oversight teams and risk practitioners this book enables organizations to align digital operations with compliance obligations ethical AI standards and measurable business outcomes. What you will learn ● Design and operate a measurable digital trust governance framework aligned to enterprise service management ● Embed assurance risk and compliance controls into ITIL-aligned ITSM workflows and automation ● Govern AI-enabled decision systems with transparency traceability ethics and accountability mechanisms ● Assess benchmark and advance digital trust maturity across services platforms and ecosystems ● Align risk management regulatory compliance and service assurance with measurable business outcomes ● Produce defensible audit-ready evidence to support regulators customers and executive leadership Who is This Book For? This book is tailored for CIOs IT leaders service managers governance and risk professionals AI governance leads auditors and digital transformation executives responsible for service reliability and regulatory accountability. Readers should possess foundational knowledge of IT service management governance frameworks and risk or compliance practices within digitally enabled environments.